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Chatvisor - Company Profile   (About Company Profile Pages)

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Overview

At Chatvisor, we believe that innovation is the driving force behind growth. With creative input from the team, we can continue making customer service experiences better.

By bringing multiple channels under one roof, Chatvisor opens up all lines of communication between customer and agent, creating fluid, digital conversations that increase efficiency, reduce support costs, and deliver a better customer experience.

The Chatvisor platform includes next-level technology such as Co-Browsing, Live Chat, Web- & Video Calling, and Chatbot options. Chatvisor enables various modes of communication between customer and agent without any additional downloads for the customer.

Our tailor made solutions are used by air carriers, banks, insurances respectively every institution interacting with customers "online".

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Company News

Linz-based customer engagement platform Chatvisor optimizes online customer support and experiences. It utilizes free screen sharing technology that allows co-browsing to understand customers’ experiences, as well as chatbot integration and real-time...
June 12, 2019 12:02 AM
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Simplicity and security make Co-Browsing an effective tool for customer service. Learn more about why companies are using Co-Browsing as a part of their customer service in this blog post. #cobrowsing #customerservice #customersupport #screensharing https://hubs.ly/H0qQxN-0
May 29, 2020 11:14 AM
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Co-Browsing makes the live chat an incredible tool to reach and assist customers. Learn about the benefits of adding Co-Browsing to live chat in this blog post. #cobrowsing #customerservice #contactcenters #customersupport https://hubs.ly/H0qQx7g0
May 28, 2020 10:44 AM
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How much is a customer worth to you? Implementing new technology in your contact centers can improve your customer satisfaction drastically and enhance your KPIs. #cobrowsing #customerservice #customersupport #customersatisfaction https://hubs.ly/H0qQGtC0
May 27, 2020 11:14 AM
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Both screen sharing and Co-browsing have similar functions; however, some key differences make Co-Browsing a more secure and reliable solution. https://hubs.ly/H0qCNyd0 #customersupport #customerexperience #customerengagement #customerservice
May 19, 2020 10:44 AM
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Insurance companies strive to stand out and differentiate in order to keep up with customer expectations. In this article, you will read about Co-Browsing and its benefits in the insurance service center. https://hubs.ly/H0qqGYD0 #contactcenter #callcenter #customerservice
May 15, 2020 11:59 AM
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