Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
In your opinion, do you believe the customer service you get today from other companies is better or worse than it was, say 5 years ago? We asked this very question to some of our members, and here are the answers... September 28, 2009 5:00 AM
For people who work in the Customer Service Industry, it's easier to detect when one receives excellent service, or dreadful service. When contact center professionals were asked what their thoughts were on the quality of service from other industry... September 18, 2009 5:00 AM