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Cisco   (About Company Profile Pages)

Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.

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Company Members

Angela Wilson Cisco Systems (USA) Pte Ltd
(Verified Admin)
Carmita Bass Cisco Systems (USA) Pte Ltd
(Verified Admin)
Edward Dacey RBC Royal Bank

Industry Champion Comments

Latest Voter Comments - why they want this company to win!
Cisco's continued support of in-house, out-source, and industry learnings around contact center best...
June 22, 2017 12:32 PM
Cisco is always seeking new and better ways to help customer's embrace their desired business outcom...
February 28, 2017 8:47 PM
Groundbreaking approach, Driven to succed
February 4, 2017 8:10 PM
Awesome company
February 1, 2017 4:36 PM
great products
October 19, 2016 8:10 PM
Contracted to Cisco. Know how awesome this company is!!!
September 15, 2016 6:05 PM
Love and believe in Cisco
September 6, 2016 7:11 PM
Great product
August 31, 2016 7:50 PM
Cisco empowers employees to be global problem solvers, to do whats best for the customer, the compan...
August 30, 2016 7:37 PM
To cast my vote for a winning product.
August 23, 2016 4:42 PM
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2017: Ranked #1 for Best use of Social Media in the Contact Center
June 24, 2017 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2016: Ranked #1 for Best use of Social Media in the Contact Center
November 12, 2016 5:01 AM
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Company News

Cisco completes acquisition of Socio Labs, Inc. to expand Webex offerings beyond meetings, webinars and webcasts to include conferences and power the future of hybrid events.
Socio Labs' hybrid event management platform is expected to be seamlessly ...

July 12, 2021 7:07 PM
Servion, a Cisco Advanced Technology partner is recognized as of the 5 partners to migrate on-premise contact centers to Cisco's cloud-based Webex Contact Center
June 14, 2021 5:00 AM
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Customer Assurance - Social Monitoring Program Owner and Business Analyst Angela Wilson with Cisco presented and won in the category for Best Use of Social Media at the 2016 Top Ranking Performers Awards in Miami. Wilson took the time to reflect on h...
August 10, 2017 5:00 AM
The Cisco® 2016 Midyear Cybersecurity Report (MCR) finds that organizations are unprepared for future strains of more sophisticated ransomware.
August 12, 2016 5:00 AM

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