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Cisco   (About Company Profile Pages)

Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.

             
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Industry Champion Comments

Latest Voter Comments - why they want this company to win!
Cisco's continued support of in-house, out-source, and industry learnings around contact center best...
June 22, 2017 12:32 PM
Cisco is always seeking new and better ways to help customer's embrace their desired business outcom...
February 28, 2017 8:47 PM
Groundbreaking approach, Driven to succed
February 4, 2017 8:10 PM
Awesome company
February 1, 2017 4:36 PM
great products
October 19, 2016 8:10 PM
Contracted to Cisco. Know how awesome this company is!!!
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Love and believe in Cisco
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Great product
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Cisco empowers employees to be global problem solvers, to do whats best for the customer, the compan...
August 30, 2016 7:37 PM
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2017: Ranked #1 for Best use of Social Media in the Contact Center
June 24, 2017 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2016: Ranked #1 for Best use of Social Media in the Contact Center
November 12, 2016 5:01 AM
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Company News

Certification recognises ability to mentor partners to sell more services, differentiate with new life cycle offers, deliver new managed services, increase product expansion and improve renewal rates.
March 8, 2021 9:22 PM
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IMImobile brings key cloud communications software and communications platform as a service technology expanding the capabilities of Cisco Webex Contact Center to deliver a comprehensive Customer Experience as a Service (CXaaS) offer.

February 23, 2021 10:49 PM
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Articles

Customer Assurance - Social Monitoring Program Owner and Business Analyst Angela Wilson with Cisco presented and won in the category for Best Use of Social Media at the 2016 Top Ranking Performers Awards in Miami. Wilson took the time to reflect on h...
August 10, 2017 5:00 AM
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The Cisco® 2016 Midyear Cybersecurity Report (MCR) finds that organizations are unprepared for future strains of more sophisticated ransomware.
August 12, 2016 5:00 AM
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