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Cisco   (About Company Profile Pages)

Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.

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Industry Champion Comments

Cisco's continued support of in-house, out-source, and industry learnings around contact center best...
June 22, 2017 12:32 PM
Cisco is always seeking new and better ways to help customer's embrace their desired business outcom...
February 28, 2017 8:47 PM
Groundbreaking approach, Driven to succed
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Enter Contact Center Awards

Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2017: Ranked #1 for Best use of Social Media in the Contact Center
June 24, 2017 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2016: Ranked #1 for Best use of Social Media in the Contact Center
November 12, 2016 5:01 AM
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Company News

Grandstream announced that their new WP810 Cordless Wi-Fi IP Phone is now is fully interoperable with Cisco’s BroadWorks Platform.
June 26, 2020 1:25 PM
Servion has completed several Cisco certifications and is now uniquely positioned to sell, install, and manage Cisco CX Cloud and On-Prem solutions in United Kingdom.
June 16, 2020 10:14 PM
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Customer Assurance - Social Monitoring Program Owner and Business Analyst Angela Wilson with Cisco presented and won in the category for Best Use of Social Media at the 2016 Top Ranking Performers Awards in Miami. Wilson took the time to reflect on h...
August 10, 2017 5:00 AM
The Cisco® 2016 Midyear Cybersecurity Report (MCR) finds that organizations are unprepared for future strains of more sophisticated ransomware.
August 12, 2016 5:00 AM

Latest Tweets

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We know there is more to be done and we will work together to end systemic racism.
June 1, 2020 9:12 PM
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At Cisco, we stand in solidarity with those taking action to eradicate systemic racism and inequality. Cisco CEO @chuckrobbins announced a $5M donation to @eji_org , @NAACP_LDF , @ColorofChange , @Blklivesmatter and our Fighting Racism and Discrimination Fund. #BlackLivesMatter
June 1, 2020 9:02 PM
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It's that time of year again for #CiscoLive ! Check out what's to come and if you haven't yet, RSVP. Cisco Live 2020: what’s ahead
June 1, 2020 6:08 PM
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#IT managers: See how #WiFi can help manage the return to office with Cisco DNA Spaces: #networking
June 1, 2020 4:32 PM
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Cisco Live US is all-online in 2020 - register now for our free two day event on June 2-3: Cisco Live: June 2-3 The Cisco Live 2020 digital event will gather the best and the brightest IT heroes to imagine these possibilities. Join us for free - from your home.
May 31, 2020 6:07 PM


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Cisco's Research Triangle Park (RTP) campus in North Carolina is buzzing with excitement! 🐝 In partnership with @beedowntown, Cisco will be installing and maintaining honeybee hives on its campus to protect and support the honeybee population. Click the link in bio to see how this initiative aligns with Cisco's sustainability strategy for the RTP campus.⁣

📸: @hannahwilsonn

December 19, 2019 5:14 PM
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Looks like someone wandered away from the North Pole and stumbled into the server room. 😉 Cisco #NetAcad, we’ve got a new student coming your way! #HappyHolidays

December 18, 2019 9:55 PM
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