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Citizens Financial Group - Company Profile   (About Company Profile Pages)

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Overview

Citizens Financial Group, Inc. is a British-owned American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Illinois, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Citizens is a wholly owned subsidiary of The Royal Bank of Scotland Group (RBS), whose headquarters are in Edinburgh, Scotland. Following the financial rescue of RBS, the company's controlling shareholder is currently the British government. As of 2011, Citizens was the 15th-largest bank in the United States.
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Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards World Finals 2014: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
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November 15, 2014 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards Americas 2014: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
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June 20, 2014 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards Americas 2013: Ranked #3 for Best Contact Center Operational Manager
May 24, 2013 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards Americas 2012: Ranked #3 for Best Contact Center Operational Manager
June 22, 2012
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Company News

nCino to provide midwestern community bank with a platform across its commercial and mortgage businesses to create a unified experience

October 19, 2023 12:34 PM
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Articles

Nearly all customers now do some or all banking digitally while interaction with bankers is reserved for advice, complex transactions
January 20, 2022
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