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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
ClickFox is a provider of Customer Behavior Intelligence (CBI) solutions for optimizing self-service information systems. Through ongoing application of the ClickFox Customer Behavior Intelligence system, companies can dramatically reduce operational costs, improve customer satisfaction and revenue generation and enhance the overall interactive customer experience. Please Login (add)
Alex notes that clearly, today’s customers want convenient ways to self-serve. Providing a solution that helps the organization better understand and meet their customers’ self-service expectations yields richer relationships and overall customer sa... August 29, 2006 5:00 AM