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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Another study, this one into “the adoption, reliability and usability of call centre technologies,” has provided compelling arguments in favour or cloud-based or hosted contact centres. May 31, 2013 5:00 AM