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CommunityWFM - Company Profile   (About Company Profile Pages)

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Overview

The Workforce Management Software Group, Inc. (WFMSG) was founded in 2005 by a team of workforce management experts. WFMSG personnel were deeply engaged with legacy workforce management technologies and deployment approaches for Fortune 500 companies throughout North America and abroad. This expertise was distilled into the modern, cloud-based design of Community, now available in two performance versions, and our steps-to-success deployment and services models.

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Bob Brittan CommunityWFM(Verified Admin)
Roger Woolley WorkForce Management Software Group, Inc
Daryl Gonos WorkForce Management Software Group, Inc. (WFMSG)
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Company News

CommunityWFM cloud-based workforce management combined with Smartz Solutions CCaaS offering will help fuel international growth
September 7, 2020 6:43 PM
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Consultant and services firm MNET will resell innovative Community WFM software as an integral component for contact center operational success

November 19, 2019 3:41 AM
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Articles

There are three important questions that should always be in the mind of analysts or call center managers that are at the core of effective workforce management practices. Effective workforce management is about consistently delivering your targeted ...
November 6, 2009 5:00 AM
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WFM plays an important role in the overall corporate strategy, and more centers are installing software for that purpose
June 18, 2003 5:00 AM
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