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Overview

CCC – powered by TELUS International proves to be a strategic service provider that covers the entire life cycle of your customers. We offer end-to-end solutions backed by technology. Our focus is on permanently optimizing customer experience through all traditional and digital communication channels. With our significant international footprint we support the digital and customer experience needs of some of the world´s most established brands in over 50 languages.

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Company Members

Ana Maksimovic Greentube Internet Entertainment
Christoph Mueller Competence Call Center
Ana Maksimovic CCC d.o.o. Sarajevo
Simon Pearton-Hindley TELUS International
Maria Hoffrichter-Zanetti Competence Call Center
Tomasz Kielak Competence Call Center sp. z o.o.
Anissa Azalmat COMPETENCE CALL CENTER
Ibrahim Yıldırım Competence Call Center
Dan Alecu Competence Call Center
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2020: Ranked #4 for Best Outsourcing Partnership
February 12, 2021 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2020: Ranked #1 for Best In Customer Service
February 12, 2021 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2020: Ranked #1 for Best In Customer Service
October 16, 2020 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2020: Ranked #2 for Best Outsourcing Partnership
October 16, 2020 12:00 AM
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Company News

ccc by stc adapted very quickly to the new environment, implementing cutting-edge technologies to drive digital transformation that ensures the best customer experience and opens up new business horizons.
June 16, 2022 11:41 PM
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Merger adds significant scale, growth and diversity to TELUS International

February 5, 2020 6:34 PM
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Articles

We asked "How can they be deployed across the greater enterprise, not just the contact center?"
August 20, 2010
 13182 
What technologies are available for agents to ‘help themselves’ in improving productivity? We asked that question to contact center professionals to find out if there are self-serve solutions that actually work in increasing efficiency for agents.
April 5, 2010
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