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Conn3ct is a vendor-agnostic communications partner that helps multi-site organisations across the world to solve their communications challenges by delivering simple solutions to complex problems. With over 30 years of knowledge and experience, Conn3ct offers a range of unified communications, contact centre and global network service solutions. Conn3ct is backed by Apiary Capital, a UK mid-market private equity firm with extensive experience investing across the business and technology services sectors.Please Login
Conn3ct announces that it has acquired ICR Speech Solutions & Services Limited, a speech application development company in interactive voice response (IVR) and speech bot technology. June 26, 2020 5:00 AM
From its survey of senior contact centre decision makers, ProtoCall One found that two out of three (67%) of contact centres favour harnessing social media in their multi-channel communications strategy to enhance communication with their customers. May 23, 2011 5:00 AM
With most employees working from home, it has created some business-critical challenges for our customers to cope with that didn’t exist not too long ago. In this article, we share how we have approached this challenge and how you can do the same. Read on: https://bit.ly/2XsZkXL June 1, 2020 2:08 PM
When looking to implement a future-proof #ContactCentre solution, understanding the next generation of customer contact and experience is essential. Find out the key elements leading this change and how to approach it. Download the webcast today: https://bit.ly/3cYzEc1
May 29, 2020 2:04 PM
If your employees need to return to their usual workplace, we at Conn3ct can help you mitigate the risks with fever detection cameras in your workplace. Download our guide today to find out more: https://bit.ly/2TIRwjG
May 28, 2020 11:02 AM
The Economist recently reported that the UK's call centres are currently more overwhelmed than ever before. Switching to a #CCaaS solution could help balance this load and support your business and #remoteagents . Read on: https://bit.ly/3ekBZON May 27, 2020 4:45 PM
It's no surprise that within the rush to calibrate #remoteworking for your business and making decisions about your employees, your #customerexperienceprogramme may have fallen short. Discover how to kick-start your programme again. Read on: https://bit.ly/2M0KTVn May 26, 2020 11:09 AM