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Overview

Conn3ct is a vendor-agnostic communications partner that helps multi-site organisations across the world to solve their communications challenges by delivering simple solutions to complex problems. With over 30 years of knowledge and experience, Conn3ct offers a range of unified communications, contact centre and global network service solutions. Conn3ct is backed by Apiary Capital, a UK mid-market private equity firm with extensive experience investing across the business and technology services sectors.

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Arnold Vancsok Protocall
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Company News

New partnership places people at the heart of the business and enables a high-touch engagement model to ensure business success
December 18, 2020 10:23 PM
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A West Yorkshire speech application development company has been acquired by communications specialist Conn3ct.
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From its survey of senior contact centre decision makers, ProtoCall One found that two out of three (67%) of contact centres favour harnessing social media in their multi-channel communications strategy to enhance communication with their customers.
May 23, 2011
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The process of identifying (establishing who they are) and then verifying (proving who they are) a caller in a customer service environment is often a cumbersome and time consuming exercise for both the caller and the contact centre. The author expla...
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