Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Consensus Consulting is an IT and management consultancy specialising in technical and complex information-management projects. They focus on providing relevant business focused solutions that unlock the potential of customers existing IT investments, enabling them to become an “Adaptive Enterprise”. Their customers are generally those undergoing significant change or growth that have many conflicting demands on internal resources in their efforts to deliver mission-critical applications to their users across a wide range of platforms or architectures.Please Login (add)
Not so long ago Customer Relationship Management (CRM) was seen as the great white hope for companies to solve the critical issue of how to manage their relationships with their customers – cost-effectively and profitably. June 3, 2003 5:00 AM