Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Mahmoud Matar
VP Sales
28
MEMBER
Irman Syaiful Qodri
Officer II B2C Loyalty
0
EXECUTIVE MEMBER
Sri Sumari
GM Health Care Service
58
MEMBER
Işık Tazeler
Chief Growth Officer
65

Contact Center Association Of The Philippines - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Page Admin Access

Overview

The Contact Center Association of the Philippines (CCAP) is the official organization of outsource contact center service providers in the country.

CONTACT US
 
          (add)  
[Vendors: Add a weblink for sales leads]
Read More

Company News

The Contact Center Association of the Philippines (CCAP) expects that the attrition rate in contact center firms will continue to decline as the industry embraces flexible work arrangement.
May 30, 2024 2:24 PM
 318 
The Contact Center Association of the Philippines (CCAP) has reaffirmed its position that generative AI (Gen AI) creates a positive impact not only for contact center firms but also for the entire Information Technology and Business Process Managemen...
April 19, 2024 3:19 PM
 472 
Showing 1 - 2 of 4 items
Read More

Articles

The country’s contact center and business process sector expect to achieve a record annual revenue of approximately $32.16 billion in 2024, amid the extensive integration of artificial intelligence (AI).
May 10, 2024
 1012 
The growth of the country’s contact center sector is expected to outpace global growth in 2021, according to the Contact Center Association of the Philippines (CCAP).
November 3, 2021
 1744 
Showing 1 - 2 of 7 items
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =