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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Loyalty to a brand is the common goal of customers and management alike. Simply defined, loyalty is the strong tendency to do business with a brand with which you already do business. Jim Boring explains. April 12, 2011 5:00 AM