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Overview

With our 24/7/365 contact center and alarm monitoring central station, CRC has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telephony systems. At CRC, we pride ourselves on Focusing on the Human Side of Technology®.

Specialties: Inbound Call Services, Line Crew Dispatching Services, Medical, Security, & Medical Alarm Monitoring, CRCLink Software, Substation Protection, Service Excellence, Video Verified Monitoring, UL Listed Central Station, CSAA Certified - Five Diamond Central Station

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Company News

Cooperative Response Center, Inc. (CRC) is pleased to announce that CoServ in Corinth, Texas, recently joined its contact center membership. CoServ is an electric cooperative and natural gas distribution company serving North Texas.
August 10, 2020 10:48 PM
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Menard Electric Cooperative, an electric distribution cooperative serving meters throughout eight counties in central Illinois, recently joined CRC’s contact center services.
August 7, 2020 5:43 PM
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Did you hear the great news? Teresa F., office assistant at our Dunlap, Tennessee, office, was just named CRC's April 2020 Employee of the Month! Way to go, Teresa. Well deserved!

May 19, 2020 8:26 PM
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Here for our members 24/7/365, no matter what.

May 12, 2020 2:59 PM
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Welcome to Wake EMC in Wake Forest, N.C., to CRC's contact center services!
May 8, 2020 4:40 PM
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Woo hoo! Did you hear? Mindy R., CSR 4 at our Abilene, Texas, office, was just named CRC's March 2020 Employee of the Month! Thank you, Mindy, for your dedication and service to CRC!

April 28, 2020 10:12 PM
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Got power? Thank an electric lineworker. #ThankALineworker #LineworkerAppreciationDay
April 14, 2020 12:49 AM
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