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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Corizon a provider of User Process Management (UPM) software that simplifies and customises end user experiences of IT applications. Corizon´s Platform allows businesses to define, implement and monitor user activities across application boundaries. The result is that enterprise users can access multiple applications from one user interface created by re-using and re-combining existing user interface components.Please Login
Mike Saar, Business Consultancy Director at UK software company Corizon, discusses how there is a need to address the complexity of the Outsourcing Conundrum and simplify the agent processes if these projects are to be successful. January 9, 2007 5:00 AM
CRM is a genuine concept reaping huge benefits when introduced; however, over time as multiple IT systems are added, the efficiencies that were once sought can be lost amongst the mass of applications. July 14, 2004 5:00 AM