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Creative Virtual has played an important role in the advancement of this technology and the ways in which it can be implemented. Our expert team closely monitors trends and the evolution of customer and employee engagement in order to provide organisations with cutting-edge chatbot, virtual agent, live chat and conversational AI solutions. Today we are a provider in the industry, being named the 2019 Product Leader in AI-Enhanced Customer Self-Service by Frost & Sullivan and winning The Queen’s Awards for Enterprise: Innovation 2017.
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The company is ranked 36th on the list of innovative UK companies for its award-winning chatbot, virtual agent and live chat technology
March 12, 2020 11:57 PM
Spitch AG announced a partnership with Creative Virtua.
February 20, 2020 3:52 AM
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By Chris Ezekiel, Founder & CEO
The buzz and hype around all things artificial intelligence (...

June 22, 2018 5:00 AM

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Use These First Principles To Succeed With Robotic Process Automation In 2020 via @forrester
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How to reprioritise customer-facing spend when your budget is cut via @MyCustomer
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Upcoming Webinar: Tips for Deploying AI Chatbots & Virtual Agents Register now to join us on Thursday for a behind-the-scenes look and live demos of self-service solutions! #CX
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Success in the Digital Experience Economy Requires "MUCE" - Jason Wong via @Gartner_inc
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More customers are turning to company websites and apps for support, in some cases out of sheer desperation because they can’t get through to a contact centre agent and in other cases because they have been proactively directed there by the business. #CX
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