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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
There are a variety of ways contact center go about recruiting staff to their centers, and each one has different levels of success. We asked our members what methods they use to recruit new agents, and received answers as varied as the centers them... October 2, 2009 5:00 AM
If you were given a chance to list out the ideal skills and knowledge you would look for when recruiting a trainer, what would they be? Find out what Industry Professionals list as important, and to learn what the best trainers in the world can do, ... April 22, 2009 5:00 AM