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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
CrowdEngineering builds Social CRM solutions empowering companies to turn the force of their crowds (customers, employees & partners) into business advantage.
Built upon our patented “smart” system, our software is powered by CrowdForce™: a platform to listen, engage, enlist & learn from crowds; and which delivers a robust capability for purposeful crowdsourcing -- to augment, enhance & reduce the cost of conventional customer service operations (e.g. call centers or outsourcing). Our flagship product Crowd4Care™ helps diverts requests that would go to high-cost call centers to an engaged Peer-to-Peer expert workforce of customers & employees anywhere in the world – who can provide quality customer service and peer-furnished support at lower costs: leveraging social channels, online communities, and new possibilities for self service.
Recognized as a “vendor to watch” by top industry analysts, CrowdEngineering is a venture backed, private company with operations in the U.S. and Europe.Please Login