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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
With the theme "Excel Beyond Limits" and the mission to foster service excellence in Hong Kong, the Hong Kong Association for Customer Service Excellence (HKACE) collaborated with CSG to conduct a research study to understand the perception and expec... March 1, 2017 5:00 AM