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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
ComputerTel Ltd. is a telecommunications specialist, offering advise, expertise and tailored solutions for call recording and agent evaluation systems. We work with customers, end users and resellers alike, to ensure that each solution suits the needs of the client. Established since 1988, we offer nationwide installation, project management, maintenance, user training and customer support with offices based in Kent and Manchester and through our field service teams located in Liverpool, Blackpool, Kent and Northamptonshire. Please Login
What are the most common applications for speech technology? As the technology gets more widespread, it is surely taking over some facets of the contact center industry. We asked professionals to find where it is being used the most. March 4, 2010 5:00 AM
The advances in telecommunication technology are ever-evolving, as seen in the giant jumps mobile devices have been taking over the years. This creates a new set of needs and requirements for both customers and contact centers. Will speech technology... November 13, 2009 5:00 AM