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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Card Tech Limited is now known as TSYS Card Tech. TSYS Card Tech is an international provider of server-based solutions that meet the payment needs of financial institutions. TSYS Card Tech’s core products are developed in house and address all aspects of the card-management business, including card issuance, merchant acquiring, authorisation, message switching, key and PIN management, e-commerce, dispute and fraud management. TSYS’ global headquarters are located in Columbus, Georgia, with other local offices spread across the Americas, EMEA and Asia-Pacific. Please Login (add)
In the high stress, high traffic world of contact center management we sometimes make mistakes in our rush to get things done, including technology deployment. What are some of the biggest mistakes made when choosing or setting up speech technology?... March 9, 2010 5:00 AM
What are the most common applications for speech technology? As the technology gets more widespread, it is surely taking over some facets of the contact center industry. We asked professionals to find where it is being used the most. March 4, 2010 5:00 AM