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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
CTMA is a customer experience and service quality improvement firm. We work with senior managers and their teams to help them reduce risk and build customer loyalty and advocacy by improving service to customers.
Our customer experience measurement and consulting services help to drive service quality improvement and customer experience management programmes.
We believe that customers are one of best sources of insight for innovation and business improvement. Our job is to help organisations capture that insight and then turn it into management actions.Please Login