All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
StoreCustomer Contact Technologies - Company Profile (About Company Profile Pages)
| Tweet |
Overview
Request Admin Access to this Page
Founded in 1997, St. Louis-based Customer Direct and its Guest Direct division provide outsourced call, email, and chat sales & support services for a wide variety of clientele. These services include customer care, multi-tier technical support, and back-office fulfillment. Customer Direct and its Guest Direct division serve domestic and international clients within industries such as hospitality, Internet retail, publishing, catalog sales, and health care.
Wall Posts
Latest Tweets
78% of the most satisfying consumer #experiences occur thanks to capable #customerservice representatives. #cx #infographics #data
September 15, 2017 5:39 PM
September 15, 2017 5:39 PM
Collecting quantitative #data is the only way to know what your #customers are saying and where to begin. #cx http://bit.ly/2vPwtC7
September 7, 2017 9:14 PM
September 7, 2017 9:14 PM
Great words from @DavidHorsager in this piece by @Hyken . #Trust just might be a two way street. https://hyken.com/customer-confidence/trust-customers-customers-trust/ #cx #customerservice
August 24, 2017 8:08 PM
August 24, 2017 8:08 PM
Aja recently joined our team again, and it’s great to have her back! http://customerdirect.com/careers . #customerexperience #careers
August 22, 2017 4:40 PM
August 22, 2017 4:40 PM
We speak #hospitality . Our #customercare team has been providing genuine #guestinteractions for over 20 years. http://CustomerDirect.com .
August 15, 2017 3:43 PM
August 15, 2017 3:43 PM
