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CustomerServ - Company Profile   (About Company Profile Pages)

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Overview

CustomerServ is an outsourcing ecosystem bringing three decades of data, expertise and a rigorous vetting process to match our clients with the right call center vendors and the most effective outsourcing strategies. Our experts consult and advise Fortune 100s to start-ups in discovering vendors from a crowded landscape on-shore. near-shore and off-shore. CustomerServ has vetted over 600 call center and BPO providers since 2006, enabling us to provide an accurate view of the marketplace by taking the guesswork out of vendor selection. The result is a 94% match rate, a 90% - 5 year + vendor retention rate and over $2 billion in outsourcing relationships worldwide, created by CustomerServ.

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Company News

CustomerServ works with CCI to demonstrate its commitment to impact sourcing with new call center in Nairobi.
August 5, 2021 2:11 PM
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After a 20 year career in the BPO contact center industry, Linda Watson joins the team of call center outsourcing experts at CustomerServ.
July 10, 2020 12:00 PM
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