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Cutting Edge Information
Customized research and benchmarking firm providing decision support to pharmaceutical, biotechnology and other life science firms. Provides off-the-shelf and customized research for key areas including medical affairs, clinical development, managed markets strategy, pharmacovigilance, marketing management, sales and field force management, payer relationship management, lifecycle management, patient education, market research, staffing and budgeting, benchmarking and competitive intelligence.
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Pharma Companies Prefer Not to Outsource Call Center Staff
Data show in-house medical information staff have more appeal for life science firms

September 1, 2017 5:00 AM
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Average Cost of Training New Medical Information Call Center Agents Tops $16,000
The most successful pharmaceutical companies allocate an average $16,900 annually per new call center agent, according to a business intelligence study by life sciences research firm Cutting Edge Information.
March 23, 2017 1:26 PM
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