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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Cystelcom Sistemas develops and markets Contact Center Solutions 100% web-based that improves the overall business performance of multi – channel contact centers by increasing the efficiency and effectiveness of all agents and supervisors. Cystelcom solution solves the need of universal distribution and integrated management in a multimedia skill-based environment for all channels including voice, email, video and Backoffice, providing a global, homogeneous and consolidated information of agents activity in all associated channels of the contact center.Please Login
Workforce Management software provides a platform for optimising the performance of your contact centre and lets you better manage the performance of your people and your operation. June 28, 2005 5:00 AM