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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
DataProphet is a data science consultancy specializing in predictive analytics product development, primarily for contact centres.
We use advanced machine learning algorithms to solve prediction problems that enable businesses to make money or save money. We don’t provide burdensome reports filled with descriptive statistics, but rather information that can immediately be acted upon.
For example, which of your current set of call centre agents should call which lead?
We can work closely with you to identify such a 'question' within your organization and, with the relevant data, provide you with a tangible solution that you can action. We will demonstrate that it is significantly better than any internal model your company uses right now.