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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Known for our world class Customer Service Training programs (More than 450,000 participants in 48 US states and 17 countries) delivered live onsite, customer service consulting and management development for customer service units.
Our nationally field-tested programs and services invite your people to embrace coherent professional behaviors powerful enough to truly energize your brand: stimulating employee and customer loyalty; increasing your revenue and margins; decreasing your costs and waste.Please Login