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Deloitte - Company Profile   (About Company Profile Pages)

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Overview

Deloitte Consulting's Customer Operations and Contact Center Transformation practice provides advisory services on all aspects of Customer Interaction and Contact Center strategy, operations, organization, process, and enabling technology topics with a focus on executable insights and shareholder value.

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Oni Ifemed Deloitte(Verified Admin)
Marilena Stavrides Deloitte Consulting
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Company News

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Glia, a customer interaction provider unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, announced it has ranked 225th on the Deloitte Technology Fast 500™.
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Articles

The "2024 Global Contact Center Survey" found that improving efficiency and improving customer service are of equal importance to leaders
May 13, 2024
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Results indicate leading service organizations are building new pathways to better service quality, scalability and cost
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