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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Derigo Consulting was established by Renee Mackay and Richard Lambert, two experienced professional trainers, in 2002. Derigo is a People Development and Human Resources business. We provide our clients with a complete People Development and HR service seamlessly integrated into their organisation.Please Login
When most people hear the word ‘training’, they think of board rooms, flip charts and personal development plans. They don’t think of badgers, water houses and digging. However, this is exactly what a recent training weekend involved for 19 managers ... June 29, 2007 5:00 AM
Climbing the career ladder in the contact centre sector has traditionally meant moving off the telephones and into a team leader, management or functional role. Renee Mackay, CEO of Derigo Consulting, a management, training and HR consultancy, questi... May 18, 2007 5:00 AM