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DIaloga Group - Company Profile   (About Company Profile Pages)

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Overview

We are a provider of CloudTelephony®, a complete suite of tools used by our global customers to control and manage their support telephone numbers worldwide and all parties involved (outsourced call centres, in-house agents) using dynamic call control, call recording, silent monitoring, call tracking, call queuing, dedicated complex IVR, disaster recovery services, call analytics and many more services.

CloudTelephony® is not a Hosted IP solution, it is instead an IN solution which seamlessly integrates with any customer platform. (No installation required. It’s up and running in less than 2 days).

Our solution is cost efficient and helps our customers gather efficient costs.
We also provide advice regarding the rules, regulations and uses that occur in each country when it comes to selecting phone numbers (DDI, toll free, UIFN, shared cost, premium rates numbers).
We do not only cover Europe with our services but also CIS, MENA, Africa, Asia, South & Central America.

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Latest Tweets

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Next Monday we will be at the CCW event in Berlin. Come and visit our stand D14/E11 in Hall 3 and discover our solutions. https://dialogagroup.com/en/events/ccw-berlin-march-2-4-2020/ #CCW2020 #CCWBerlin #Congress #CustomerCare

February 27, 2020 10:52 AM
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In this Christmas we hope all your dreams come true with health, happiness and success.

December 24, 2019 9:03 AM
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Dialoga will attend as co-sponsor, Expo RC, the leading professional event in Spain directed at customer service and the call center sector. It will present its most competitive telecommunications solutions for CRMs and leading Help Desks in the market. #crms #helpdesk

August 29, 2019 4:15 PM
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Stop by our booth L10 at #M2020EU and meet our http://Utopia.AI crew! Here you find the latest in voice payment technology. See you there! #fintech #payments #voicebiometrics #voicepayments #AI #utopia

May 3, 2019 12:28 PM
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Interact with the customers of your website knowing their geographical location and where on the website they are browsing. Discover new opportunities by communicating directly with your customers while guiding them in the right direction. #Sales #Customerservice #Dialoga #WebRTC

April 9, 2019 2:56 PM
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