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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
We are a provider of CloudTelephony®, a complete suite of tools used by our global customers to control and manage their support telephone numbers worldwide and all parties involved (outsourced call centres, in-house agents) using dynamic call control, call recording, silent monitoring, call tracking, call queuing, dedicated complex IVR, disaster recovery services, call analytics and many more services.
CloudTelephony® is not a Hosted IP solution, it is instead an IN solution which seamlessly integrates with any customer platform. (No installation required. It’s up and running in less than 2 days).
Our solution is cost efficient and helps our customers gather efficient costs. We also provide advice regarding the rules, regulations and uses that occur in each country when it comes to selecting phone numbers (DDI, toll free, UIFN, shared cost, premium rates numbers). We do not only cover Europe with our services but also CIS, MENA, Africa, Asia, South & Central America.Please Login