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DigitalGenius - Company Profile   (About Company Profile Pages)

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Overview

DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers. The platform is powered by deep learning that understands your customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to your own backend systems. This is the practical application of AI that delivers the concrete ROI you’ve been waiting for.

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Company News

Artificial intelligence improves quality and efficiency of service to Aylesbury Vale residents
September 21, 2017 5:00 AM
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https://www.digitalgenius.com/runtastic/ An insightful case study about one of our happy customers - Runtastic ! Read through to understand more about our platform and how DigitalGenius automation assisted our client! #happycustomers #automation #runtastic
February 25, 2020 6:58 PM
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Happy Monday everyone! Have a read on this interesting article about the current E-commerce customer service sphere. Let us know what you think!#ecommerce #customerservice #retail #artificialintelligence https://www.digitalgenius.com/the-state-of-e-commerce-customer-service-in-2020/
January 27, 2020 5:30 PM
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Check out our feature in this insightful article, about the world of Artificial Intelligence in London! https://equalocean.com/ai/20200119-artificial-intelligence-in-london-top-20-startups
January 20, 2020 11:34 AM
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Here is our fresh take on what the future holds for customer service and automation in the new decade! Some insightful information on Artificial Intelligence and how it will be more relatable to day-to-day lifestyles! https://www.digitalgenius.com/5-new-advances-in-ai-for-customer-service-you-can-expect-to-see-in-2020/
January 14, 2020 2:33 PM
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We're teaming up with Gen25 to deliver AI through social media channels at scale. Salesforce customers will now be able to run a full spectrum social media customer service capability in Facebook, WhatsApp and Twitter, backed by our automation capabilities https://hubs.ly/H0hs6PB0
April 16, 2019 3:53 PM
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