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Direct Communication Specialists LLC - Company Profile (About Company Profile Pages)

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Direct Communication Specialists LLC

Contact Center, CRM and Customer Experience consultants. Since 1990, Direct Communication Specialists (DCS) has been helping companies improve their ability to successfully utilize their contact centers to acquire, retain and grow customers (AGR) and eliminate those gaps.
DCS develops a customized set of solutions to address the critical business issues of contact center optimization, successful integration of multi-channel campaigns, customer acquisition and retention and the ever-present challenge of delivering a world class customer experience.
DCS has assisted dozens of companies with their contact center technology and operations as well as inside sales, direct response marketing and customer experience projects. DCS brings the talent and resources required for success. The DCS consulting team is comprised of true subject matter experts, each one with executive experience and no less than ten years tenure.