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EXECUTIVE MEMBER
Sefanaia Silimaibau
Supervisor Quality Assurance & Trainer
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Heriadhi Waskitho
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Joel Jesper Alino
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Joseph Cheng
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Directorate General of Treasury - Company Profile   (About Company Profile Pages)

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Overview

HAI DJPb is a government contact center under the Directorate General of Treasury, Ministry of Finance of the Republic of Indonesia. Our center acts the one and only Help desk answering questions and solving problems to more than 20 thousand central government institutions, more than 500 regional government institutions, and more than 70 million potential users all across the country.
Established in 2016, HAI DJPb performs its services through numbers of well-established channels namely email/tickets, live chat, call center, and social media platforms with more than 1000 inquiries per day under wide-varied topics over regulations, applications, and policies regarding The State treasury.
HAI DJPb is here to show other fellow government centers around the world; how it's done.

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Company Members

Saiful Islam Directorate General of Treasury(Verified Admin)
Yurfa Sabiila Directorate General of Treasury
Ellisa Sancoyorini Directorate General of Treasury, Ministry of Finance of the Republic of Indonesia
Muhammad Priandi Directorate General of Treasury
Prasetyo Adhi Wibowo Directorate General of Treasury
Irwan Tri Wahyudi Ditjen Perbendaharaan
Rachmat Prasetyo Utomo Directorate General of Treasury, Ministry of Finance of Indonesia
Ni Luh Mahita Eka Riadi Directorate General of Treasury
Eko Sulistijo Directorate General of Treasury
Moch. Ali Hanafiah Directorate General of Treasury, Ministry of Finance
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards APAC 2023: Ranked #1 for Best CX Branch / Retail Service
July 29, 2023 12:01 AM
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ContactCenterWorld - Top Ranking Performers Awards APAC 2023: Ranked #2 for Best Community Spirit
July 29, 2023 12:01 AM
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ContactCenterWorld - Top Ranking Performers Awards APAC 2023: Ranked #1 for Best In Customer Service
July 29, 2023 12:01 AM
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ContactCenterWorld - Top Ranking Performers Awards APAC 2023: Ranked #1 for Best Help Desk
July 29, 2023 12:01 AM
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Company News

It's been a pleasure to have this achievement. Not only because we can show the world that we are exist, but it proved that our contact center values has been recognized among others.
January 5, 2022 8:42 PM

Rohmat | BCA bsd

Good

January 11, 2022 2:09 AM EST
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