Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Disaster Management, Inc. was founded on September 1, 1993 by Douglas M. Henderson. The company is completely dedicated to the development of a variety of Emergency Management Plans for both the public and private sector.Please Login
What if the disaster in question isn’t just a basic computer virus issue? Planning the un-thinkable, like a mock terrorist attack for your contact center, can test your emergency management and response teams. June 2, 2005 5:00 AM