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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Distress phone lines can be the first and last hope for Canadians who are contemplating suicide, but instead of a life-saving conversation, some callers are getting recorded messages telling them to call back later. September 12, 2014 4:08 PM