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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
DQM Group was formed in 1996 as Data2 Ltd to develop mail tracking and data security services for publishers, credit information companies and direct marketers. The company quickly expanded to offer a wider range of data and information services. These include customer satisfaction monitoring, such as mystery shopping, and call centre audits. We now have over 5,500 agents who support these services. Please Login
Adrian Gregory, Managing Director for DQM speaks on how telecoms companies face the twin threats of industry regulators, and the data protection concerns policed by the Information Commissioner. November 14, 2006 5:00 AM