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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
DSS Corporation has been providing technology solutions to public and private sector organizations for more than 30 years. The company is committed to providing the technology tools and solutions to ensure the clarity and accuracy of multi-media communications. The contact center recording and document technology divisions do business with Fortune 1000 companies and government organizations throughout North America.Please Login (add)
“CCR or customer conversion ratio is a company’s ability to increase the conversion of a prospect to customer (or customer to repeat customer), with no increase in additional expenses. By doubling your CCR, you can increase your call center revenue w... November 1, 2007 5:00 AM