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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
After achieving success with click-to-chat, EarthLink partnered with LivePerson to develop a proactive service solution to engage and assist customers experiencing difficulty with online self-help. Learn how EarthLink achieved a 10 point increase in ... August 23, 2007 5:00 AM