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Eckoh - Company Profile   (About Company Profile Pages)

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Overview

Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal. We’ve an international client base and offices in the UK and US.

We're providers in transforming contact centre operations by delivering customer experiences across every channel, boosting agent productivity, reducing operations costs and maximising payment security. We’ve over 20 years’ experience in contact centre technology solutions.

Eckoh has been a PCI DSS Level One Service Provider since 2010.


https://www.eckoh.com
 
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Find out about this Award program

Industry Champion

I work for Eckoh and it's a very customer centric company that's constantly improving it's products and leads the industry with the highest standards.
October 30, 2019 7:44 PM
We deliver a high standard of customer service to our customers.
October 30, 2019 7:14 PM
As Eckoh is worth voting for!
October 30, 2019 4:03 PM

Industry Champion Comments

I work for Eckoh and it's a very customer centric company that's constantly improving it's products ...
October 30, 2019 7:44 PM
We deliver a high standard of customer service to our customers.
October 30, 2019 7:14 PM
As Eckoh is worth voting for!
October 30, 2019 4:03 PM
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Company News

Eckoh is celebrating its patented payment security solution proving, once again, that it meets more than just PCI DSS compliance
January 28, 2020 12:31 AM
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Five9’s customers set to benefit from Eckoh’s secure payment solutions
January 9, 2020 8:19 PM
 437 
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Articles

For many, remote working has proved worthwhile and some companies look set to stick with the system. Barclays has 70,000 staff working from home and its boss Jes Staley says a big city office "may be a thing of the past", while Twitter has announced ...
July 22, 2020 5:00 AM
 1330 
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UK companies are being urged to take security seriously in their contact centres when adapting their home-working and office working routines as the lockdown is eased.
June 12, 2020 5:00 AM
 885 
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Blogs

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In the words of Elvis, we're 'all shook up'. Not surprising after the initial reaction to the global...
June 16, 2020 5:26 PM

Latest Tweets

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Maintaining payment security in these difficult times can be very challenging. If you're looking to enable your contact centre agents to take payments securely from home or remote locations, then CallGuard Remote is the choice for you. https://www.eckoh.com/secure-payment-services/contact-centre-payments/remote-contact-centre-payments #paymentsecurity

May 6, 2020 2:35 PM
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Businesses have found a way to stay operating during the COVID-19 crisis by securing telephone payments for home-working contact centre agents using CallGuard Remote. https://www.eckoh.com/resources/news/item/businesses-stay-open-and-carry-on-with-callguard-remote #pci #pcidss #contactcentre #paymentsolutions #remoteworking

May 6, 2020 10:14 AM
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We have partnered with @UKCCForum to deliver our latest FREE webinar. Join us 12th May 2020 @12:30 to discover the "Risks and rewards of contact centre remote working". Register to save your spot here: https://event.webinarjam.com/register/27/gwp37hxz #contactcentre #remoteworking
April 30, 2020 11:46 AM
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Customers love to engage using chat, and you can achieve a return of 20 times your investment. Think what you could achieve by taking secure, PCI compliant, secure payments within a chat session! Read more here: https://www.eckoh.com/resources/blog/item/let-customers-pay-in-chat-don-t-send-them-away #webchat #pcidss #compliance #contactcentre

April 29, 2020 1:13 PM
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Watch our CEO's interview with Proactive Investors about the current disruption to market conditions, the company's switch to remote working and our confidence to emerge relatively unscathed. https://www.proactiveinvestors.co.uk/companies/news/917427/eckoh-ceo-confident-as-business-holds-up-remarkably-well-in-face-of-coronavirus-disruption-917427.html
April 22, 2020 12:40 PM
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