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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
We focus on integrating direct mail, data services, customer-centric programmes and specialised technology development and process to empower clients with the tools necessary to exploit the business opportunities created by these disciplines. We offer data solutions for our clients to acquire, expand and maintain sustainable, profitable relationships with customers through the application of technical and analytical information processes.Please Login
A successful contact centre depends on reliable data for its contribution to the business intelligence success of an organisation; without high-quality data even the best information systems can be rendered useless, even damaging, to the call centre. August 6, 2004