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eGain Corporation
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.
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Anand Subramaniam eGain Corporation
Amit Patki egain communications India Pvt.Ltd
Jane Stewart eGain Communications Ltd.
Vishal Kotwal eGain communications

Company News

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eGain launches eGain Solve for Amazon Connect
eGain (NASDAQ: EGAN) announced the immediate availability of eGain® Solve™ for Amazon Connect.
May 14, 2018 2:40 PM
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Paylocity Selects eGain® AI™ to Help Guide Customer Service Experience
Payroll and HCM software solutions leader consumes innovation easily with eGain.
April 11, 2018 2:31 AM
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Articles

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Consumers Say No to Chatbot Silos in US and UK Survey
Independent survey of 3000 consumers by Chatbots.org reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants
February 5, 2018 5:00 AM
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Making Next-gen Contact Center Agents Successful in the Digital Era
It is no secret that next-gen agents are digital. While millennials grew up digital, Gen Z, an increasing demographic of the contact center agent workforce, was literally born digital–with a silicon tablet in their hand! They might not even have a cl...
November 27, 2017 5:00 AM
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Blogs

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eGain Corporation - Sorry, Kaplan and Norton, you need to invent an “unbalanced scorecard” for knowledge-powered contact centers!
We understand the need for tradeoffs in performance metrics to balance the proverbial scorecard. How...
April 8, 2016 5:00 AM

Latest Tweets

We are ready for #GartnerCX Summit. Drop by at booth #S4 to talk about #CustomerService and #CustomerEngagement in 2018. - At @Gartner_inc Customer Experience and Technologies Summit
May 24, 2018 8:21 AM
It promises to be a fabulous 2-day affair on #CX . Also, do visit #eGain at booth S4. https://twitter.com/BrianManusama/status/999274859598372865 eGain added, Brian   @BrianManusama Just arrived in London. Getting ready for the CX summit that I am chairing. See you there? #GartnerCX
May 23, 2018 2:53 PM
The 2018 Gartner Customer Experience & Technologies Summit starts tomorrow—May 24-25. Visit us at booth S4, and don't forget to attend the session on #AI in the #ContactCentre on Friday. #GartnerCX #London

May 23, 2018 2:51 PM
It's been great @bt_global 's Global Conference #DigitalTransformation #CX
May 17, 2018 4:05 PM
eGain's Gennaro Zenone & Chris Jones are never too busy to talk about your #digital #customerengagement strategy, and how eGain can help operationalise it. Drop in at booth #14 — BT Global Services Marketplace event.

May 17, 2018 12:05 PM

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