eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.Please Login (add)
It is no secret that next-gen agents are digital. While millennials grew up digital, Gen Z, an increasing demographic of the contact center agent workforce, was literally born digital–with a silicon tablet in their hand! They might not even have a cl... November 27, 2017 5:00 AM
The 2018 Gartner Customer Experience & Technologies Summit starts tomorrow—May 24-25. Visit us at booth S4, and don't forget to attend the session on #AI in the #ContactCentre on Friday. #GartnerCX#London
eGain's Gennaro Zenone & Chris Jones are never too busy to talk about your #digital#customerengagement strategy, and how eGain can help operationalise it. Drop in at booth #14 — BT Global Services Marketplace event.