Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

How To Enter the 2020 Members' Choice Awards - For Vendors

TRAINING IN CONTACT CENTERS

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

EMPLOYEE ENGAGEMENT

eloquant - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Admin Access to this Page

Overview


        (add)  
[Vendors: Add a weblink for sales leads]
Read More

Company News

European private equity player Ardian has used it growth fund to buy a minority stake in customer relations software-as-a-service publisher Eloquant.
March 22, 2019 2:28 AM
 340 
Share

Latest Tweets

Close Window
La mise en place un #centredecontact virtuel peut s’avérer très utile, voire indispensable, en ces temps incertains, pour maintenir l’activité et la qualité de service délivrée aux clients. Voici quelques avantages du centre de contact virtuel. https://www.eloquant.com/blog/centre-d-appels-virtuel-un-avantage-considerable-en-temps-de-crise

May 28, 2020 1:09 PM
Close Window
Il y aura un avant et un après crise sanitaire du Covid-19 pour le binôme relation client et consommation... Chaque marque, via son service client, va devoir agir sur 3 axes : la confiance, la considération et l’empathie. https://bit.ly/2yvMorw #relationclient #confiance

May 26, 2020 1:08 PM
Close Window
91% des conso. ayant eu une mauvaise XP ont déjà publié un avis négatif sur le web et 88% des individus consultent les avis client avant d'acheter en ligne. Découvrez l’analyse sémantique pour exploiter au mieux le feedback de vos clients > http://bit.ly/livreblancsemantique #relationclient

May 7, 2020 9:25 AM
Close Window
Comment l’intelligence artificielle va-t-elle changer la manière dont nous gérons notre Service Client ? Découvrez comment aborder la vague de l’IA, et bénéficiez de conseils pour son application pratique dans votre métier. http://bit.ly/lb_ia #relationclient #IA

May 4, 2020 10:47 AM
Close Window
Bonjour, cher Responsable de l’Expérience Client. Votre mission, si toutefois vous l’acceptez : concevoir l’expérience client de votre entreprise. http://bit.ly/livreblanc_proxpclient Ce guide ne s’auto-détruira pas dans 5 secondes… #relationclient #experienceclient

April 29, 2020 1:54 PM
View All

Audio Podcasts

Latest Podcasts

from ContactCenterWorld.Com
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =