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Enghouse Interactive
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
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Scott Logan Enghouse Interactive
Belinda Gill Enghouse Interactive
Becky Cameron Enghouse Interactive
Bruno Calocci Enghouse Interactive

Company News

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Enghouse Interactive’s CCSP Provides Group of Gold Line with Platform for Cloud Contact Center
GLCCaaS is a timely addition to the GL CloudConnect portfolio that meets market demand for CCaaS; new offering positions company as single-source partner for customer communications
May 23, 2018 6:27 PM
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Enghouse Interactive’s CCSP Provides Group of Gold Line with Flexible, Scalable Platform for Cloud Contact Center
GLCCaaS is a timely addition to the GL CloudConnect portfolio that meets market demand for CCaaS; new offering positions company as single-source partner for customer communications
May 23, 2018 11:50 AM
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Articles

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“Working Together to Drive Success” – What a Military Mindset Can Teach Customer-Facing Businesses
The last few years have represented a period of turbulent change unprecedented in the history of the communications and contact centre businesses.
April 25, 2018 5:00 AM
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Cargiant Revs Up Customer Engagement With Enghouse Interactive, Cisco and 365IT
Case study carried out by CarGiant and Enghouse Interactive. The CarGiant case study explores how the world’s largest used car dealership has teamed up with Enghouse to allow call handlers to provide customers with an improved level of in-depth infor...
December 23, 2016 5:00 AM
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Blogs

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Enghouse Interactive - Predictions for 2017 – What lies ahead for the contact centre
With 2017 just around the corner what lies ahead for the contact centre? In this blog we would like ...
December 20, 2016 5:00 AM
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Latest Tweets

Read here to discover how you can enhance your #CustomerService through the use of social media: http://ow.ly/CSmH30lnS7p via @Forbes
August 17, 2018 2:30 PM
With self-service becoming a must, it is a necessity to provide a positive customer experience. Our Contact Babel Inner Circle Guide to #Self -service provides an analysed study of how you can integrate automated service within your customer service: http://ow.ly/QXMU30lnRSF

August 17, 2018 10:24 AM
Discover how emerging technology can help your call centre reps to do more, saving your organisation time and money: http://ow.ly/z0RD30lnRPj
August 16, 2018 2:19 PM
Find out how automation can deliver fantastic new outcomes for #ContactCentre ? http://ow.ly/WlYm30lnRmt
August 15, 2018 2:19 PM
Do you want to improve quality management across all your #ContactCentre channels? Take a look at our blog for some top tips on how to measure the right information to help guarantee consistent quality service: http://ow.ly/hg0r30lnRgt

August 15, 2018 9:24 AM

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