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Enghouse Interactive
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
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Stefani Pavlova Enghouse Interactive
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Company News

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NT Voice and Data Solutions Sign Partnership Agreement with Enghouse Interactive
Telecoms provider focused on selling Communications Center and Quality Management Suite solutions into multiple vertical sectors
September 7, 2019 1:48 AM
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Articles

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How the Enghouse Interactive Communications Center helps Nottingham City Homes Keep Tenants in the Picture
Enghouse Interactive, provider of communications solutions, has been assisting ‘Landlord of the Year 2018’, Nottingham City Homes (NCH) to manage their 400,000 calls per year helping them to grow and develop their service.
December 21, 2018 5:00 AM
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“Working Together to Drive Success” – What a Military Mindset Can Teach Customer-Facing Businesses
The last few years have represented a period of turbulent change unprecedented in the history of the communications and contact centre businesses.
April 25, 2018 5:00 AM
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Blogs

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Enghouse Interactive - Predictions for 2017 – What lies ahead for the contact centre
With 2017 just around the corner what lies ahead for the contact centre? In this blog we would like ...
December 20, 2016 5:00 AM
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Improving #CX needs to be a priority as if it doesn't meet customer demands, organisations risk losing customers to competitors. Gain insight into how our technologies can help your #contactcentre meet #customerexpectations : https://enghousecustomerexperience.co.uk/

November 15, 2019 5:24 PM
.@Hyken reviews the 5 steps your organisation can take to avoid #customerservice fiction and improve your #customerexperience : https://www.cxnetwork.com/cx-service-support/articles/shep-hykens-five-steps-to-eliminate-customer-service-friction
November 15, 2019 2:24 PM
Discover how you can build customer loyalty immediately with your customer: https://www.forbes.com/sites/ryanrobinson/2019/11/07/ways-build-customer-loyalty/#7a18b8e94a90
November 14, 2019 3:24 PM
Are you implementing new technologies to help your #CX but don’t know how it’s impacting your employees? Our research found that only 50% are getting support they need to get up to speed with the new technologies. Learn more here: https://info.enghouseinteractive.com/rs/547-FBA-390/images/Infographic-Employee%20Survey%202019.pdf

November 14, 2019 3:24 PM
Learn how Enghouse Interactive’s solution strategy and products can help to set your #customerexperience apart with an extensive portfolio of state-of-the-art customer contact solutions: https://youtu.be/-yY0r8Tn-qQ
November 13, 2019 2:24 PM

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