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Enghouse Interactive
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
         
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Manny Rocha Enghouse Interactive
Nick Pedicone Enghouse Interactive
Natasha S Pulse Voice Inc
Chris Brownlee Datapulse CTI

Company News

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Enghouse Interactive Releases Communications Center 10.0
Updated contact center application enhances agent experience with intelligent SMS routing and integration, task and activity queuing, and support for Office 365 Federated Agents; Extends flexibility for both on-premise and hosted deployments

July 21, 2017 5:00 AM
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NEC Canada and Enghouse Interactive Expand Relationship with Rollout of UNIVERGE® BLUE
Cloud contact center, based on Enghouse Interactive CCSP, is a critical addition to the Unified Communication suite for NEC Canada

May 9, 2017 2:49 PM
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Articles

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Cargiant Revs Up Customer Engagement With Enghouse Interactive, Cisco and 365IT
Case study carried out by CarGiant and Enghouse Interactive. The CarGiant case study explores how the world’s largest used car dealership has teamed up with Enghouse to allow call handlers to provide customers with an improved level of in-depth infor...
December 23, 2016 5:00 AM
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Age of the Independent Consultant – Forging a Role in Customer Interaction Management
The world of customer experience and interaction management has witnessed a transformation. Technology and customer expectations have evolved dramatically. If they are to thrive in this challenging new world, businesses need to move fast to ensure th...
September 5, 2016 5:00 AM
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Enghouse Interactive - Predictions for 2017 – What lies ahead for the contact centre
With 2017 just around the corner what lies ahead for the contact centre? In this blog we would like ...
December 20, 2016 5:00 AM

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