Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies
Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies
Active

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies
Active

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies
Active

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Joey Chan
Senior Channel Infrastructure Manager
HSBC
277
MEMBER
Laura Cameron-Crichlow
ONQ Brand & Marketing Consultant
ONQ
500
MEMBER
Beril Gürkan
Deputy Director of Contact Center
Acıbadem Healthcare Group
2
MEMBER
Yassed Satria
Assistant Manager
Bank Indonesia
9

Envision - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Page Admin Access

Overview
Envision
Deliver Customer Experience without Compromise
For more than 20 years, Envision has been providing solutions to our customers that optimize customer experience by turning data from customer interactions into action, making an intelligent impact on your business that leads to exceptional customer experiences. We are proud to help record, analyze and improve customer interactions every day.

Data from phone, e-mail, web chat and social media interactions can help quickly identify patterns and trends, optimize operations and transform customer relationships. Envision delivers software solutions, in the cloud or on premise, to optimize your workforce. With our integrated line of Click2Coach products, customers get voice of the customer analysis, graphical dashboards, performance management, desktop analytics, speech analytics, interaction and compliance recording, quality management, workforce management and coaching and eLearning.

CONTACT US
 
            (add)  
[Vendors: Add a weblink for sales leads]
Read More

Company News
Fuze Enhances Customer Experience with New Contact Center Updates and Partner Integration
Expanded mobility and visibility and new partnership strengthens Fuze's integrated contact center as a service offering
March 18, 2021 11:05 PM
 1037 
Read More

Articles
Free & Clear®
Envision Partners With Free & Clear® To Drive Efficiency And Effectiveness In A Virtual Agent Contact Center Environment
October 3, 2007
 18482 
An Introduction to Workforce Management
Getting the right number of people in the right place at the right time sounds like an easy feat, but unfortunately this is not always the case as forecasting can be very challenging.
July 1, 2004
 25566 
Showing 1 - 2 of 3 items
Access All-Industry Social Posts!

Blogs
Close Window
Envision - Is Proactive Customer Service The New Norm?
I've recently purchased a new software application for my business. The tool has been helpful in mak...
January 22, 2019
Close Window
Envision - Do Your Best Agents Still Need Coaching?
No matter what type of contact center, we all have agents with different levels of tenure, skill and...
September 28, 2017

Latest Tweets
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =