Everest Group - Company Profile   (About Company Profile Pages)

Submit Company Feedback

Overview

Request Admin Access to this Page
Everest Group
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.
              (add)  
[Vendors: Add a weblink for sales leads]

Company News

Read More | Post News
IPsoft’s Amelia Rated No.1 in Everest Group Report on Intelligent Virtual Agent Market
Amelia a digital AI colleague, receives top ratings across all key dimensions in a new assessment of conversational AI vendors

December 26, 2018 11:24 PM
 152 
Share
Everest Group Distinguishes Teleperformance as a Leader and Star Performer
Teleperformance is recognized across all world regions for significantly bolstering its digital capabilities and strong growth across multiple verticals
September 26, 2018 2:48 AM
 274 
Share

Articles

Read More | Post an Article
Disruption Brings an End to Contact Centers as We Know Them, Declares Everest Group
Contact Center Outsourcing is becoming a key influencer of corporate customer experience strategies.
October 5, 2017 5:00 AM
 1259 
Share
Results of Everest Group Contact Center Outsourcing Annual Report
Large CCO specialist service providers continue to lead the market, but BPO pure-plays show the fastest growth rates and innovative value
June 30, 2015 5:00 AM
 7231 
Share

Blogs

Access All-Industry Social Posts!
Everest Group - Does More Automation Mean More Profit for Service Providers? | Sherpas in Blue Shirts
One of the prevailing myths in the services industry is that more automation means higher profits fo...
August 9, 2016 5:00 AM

Latest Tweets

Four key imperatives for the new #LifeSciences #BusinessModel - see the full complimentary report for all the details on how these impact #QualityAssurance : http://ow.ly/SXP730nABBl

February 15, 2019 10:49 PM
Watch: Our list of the top 10 #IT #ServiceProviders of the year among the 85 providers we surveyed -- https://youtu.be/TxrXM14VkBM
February 15, 2019 9:14 PM
See the five most important #GlobalServices trends in today’s dynamic market and understand their impact on your organization in our 2/26 #webinar – learn more and register: http://ow.ly/kII130nIvlB

February 15, 2019 8:44 PM
Practice Director @ronakhd will be featured on a key panel at #Blockchain Summit India 2019 on 2/23 in #Delhi - learn more about the discussion topic and event: http://ow.ly/59b330nIw3B @BSI2019
February 15, 2019 8:14 PM
Why size and function constraints no longer pose a barrier to entry when building #offshore #SharedServices Centers - great insights here from CEO @bendor_samuel : http://ow.ly/iCPg30nG9Pi
February 15, 2019 6:14 PM

Audio Podcasts

View All
Latest Podcasts

from ContactCenterWorld.Com