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Everest Group - Company Profile   (About Company Profile Pages)

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Overview

Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.

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Company News

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Articles

In Customer Experience Management (CXM) market, digital CX will grow 20-25%, traditional contact center outsourcing only 2-3% by 2023.
October 25, 2019 5:00 AM
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Contact Center Outsourcing is becoming a key influencer of corporate customer experience strategies.
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