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Everest Group - Company Profile (About Company Profile Pages)

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Overview

Everest Group

Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.

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Shirley Hung

Everest Group

TELUS International Named a Leader on the 2021 Everest Group CXM Services PEAK Matrix for a 3rd Consecutive Year

Revenue growth propels TELUS International to a top 10 position on the 2021 Everest Group BPS Top 50 List
July 28, 2021 11:07 PM

Arise Virtual Solutions named a Leader in Everest Group's 2021 PEAK Matrix® for Work at Home Agent

Arise Virtual Solutions announced the company's platform was recognized as a Leader in Everest Group's 2021 PEAK Matrix® Assessment for Work at Home Agent (WAHA) Customer Experience Management (CXM).
February 25, 2021 4:08 PM

337

Global Sourcing Industry Recovers Slightly in Q3 But Braces for Year-end Slowdown with Second Wave of COVID-19

Sourcing providers plan to keep work-from-home as permanent HR strategy post pandemic to reduce costs.
December 11, 2020 5:00 AM

1183

Contact Centers: Adopt Digital Customer Experience Capabilities for Huge Success, or Else...

In Customer Experience Management (CXM) market, digital CX will grow 20-25%, traditional contact center outsourcing only 2-3% by 2023.
October 25, 2019 5:00 AM