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Everest Group - Company Profile   (About Company Profile Pages)

Overview

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Everest Group
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.
         
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Contact Center News

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TELUS International Launches Omnichannel Solution
Supported by award nomination and new Everest Group research on assessing omnichannel readiness
June 9, 2017 1:57 PM
 Views: 313 
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EXL Achieves Leader Placement and Star Performer Recognition in Everest Group PEAK Matrix
EXL (NASDAQ:EXLS), an Operations Management and Analytics company, announced it has achieved placeme...
June 9, 2017 5:00 AM
 Views: 247 
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Articles

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Results of Everest Group Contact Center Outsourcing Annual Report
Large CCO specialist service providers continue to lead the market, but BPO pure-plays show the fast...
June 30, 2015 5:00 AM
 Views: 5637 
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Attractive Benefits Draw UK Contact Centres to Scotland, Ireland, Northern Ireland - New Everest Group Report
Cultural affinity, talent pools and cost savings fuel 8.5 percent growth of Contact Centre Market in...
April 20, 2015 5:00 AM
 Views: 7566 
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Blogs

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Everest Group - Does More Automation Mean More Profit for Service Providers? | Sherpas in Blue Shirts
One of the prevailing myths in the services industry is that more automation means higher profits fo...
August 9, 2016 5:00 AM

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