Everest Group - Company Profile   (About Company Profile Pages)

Submit Company Feedback

Overview

Request Admin Access to this Page
Everest Group
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.
              (add)  
[Vendors: Add a weblink for sales leads]

Company News

Read More | Post News
Everest Group Distinguishes Teleperformance as a Leader and Star Performer
Teleperformance is recognized across all world regions for significantly bolstering its digital capabilities and strong growth across multiple verticals
September 26, 2018 2:48 AM
 206 
Share
Concentrix Named a 'Star Performer' and 'Leader' by Everest Group
Company a Leader for the Fourth Consecutive Year
July 31, 2018 7:51 PM
 631 
Share

Articles

Read More | Post an Article
Disruption Brings an End to Contact Centers as We Know Them, Declares Everest Group
Contact Center Outsourcing is becoming a key influencer of corporate customer experience strategies.
October 5, 2017 5:00 AM
 1154 
Share
Results of Everest Group Contact Center Outsourcing Annual Report
Large CCO specialist service providers continue to lead the market, but BPO pure-plays show the fastest growth rates and innovative value
June 30, 2015 5:00 AM
 7096 
Share

Blogs

Access All-Industry Social Posts!
Everest Group - Does More Automation Mean More Profit for Service Providers? | Sherpas in Blue Shirts
One of the prevailing myths in the services industry is that more automation means higher profits fo...
August 9, 2016 5:00 AM

Latest Tweets

Congratulations to all Leaders in our 2019 anti-money laundering services #PEAKmatrix : @Genpact , @TCS , and @Wipro – see the full report: http://ow.ly/WwZJ30mYCCx

December 14, 2018 9:09 PM
5 #QA imperatives for building #Omnichannel #digital experiences - #QualityAssurance
December 14, 2018 8:04 PM
Time to think beyond just #blockchain : 7 potential use cases of #QuantumComputing in #Banking and #FinServ – full report via @Everest Group: http://ow.ly/4mWu30mZjWM https://lnkd.in/ekH5tcM
December 14, 2018 7:50 PM
We asked 50 enterprise #RPA buyers if their vendors we're meeting expectations - here's what they told us: http://ow.ly/Ld9q30mXG5Z
December 14, 2018 7:39 PM
Not all #digital investments are hot – there are multiple mismatches in priorities between enterprises and service providers (with #blockchain being a low priority for both)
December 14, 2018 7:34 PM

Audio Podcasts

View All
Latest Podcasts

from ContactCenterWorld.Com