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Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.Please Login (add)
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Everest Group’s 2019 “RPA - Technology Vendor Landscape With Products PEAK Matrix™ Assessment” Of Jacada Is Call Center Solution Company's Latest Accolade Of Several This Year August 5, 2019 5:41 PM
In Customer Experience Management (CXM) market, digital CX will grow 20-25%, traditional contact center outsourcing only 2-3% by 2023. October 25, 2019 5:00 AM
Your vision for the shared services center would likely determine the complexity of the services it delivers. https://bit.ly/2PcyTmF November 16, 2019 5:43 PM
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