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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Exony is a recognised provider of “Interaction Intelligence” – the use of key business and customer data to improve the overall customer service experience - through its many enterprise deployments and partner engagements. Exony specialises in software solutions for customers in the finance, technology, service, retail and government sectors, with a particular focus on improving performance by enabling the management of the virtualised enterprise. Please Login
Demands on Virtual Contact Centers (VCCs) are always changing. From rising call volumes to resourcing problems, unexpected events can leave VCCs counting the cost of disrupted service. Today's operators require a solution that empowers them to adapt ... December 26, 2007 5:00 AM