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FedEx - Company Profile   (About Company Profile Pages)

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Overview

FedEx is committed to providing outstanding customer experience, to being a great place to work, a thoughtful steward of the environment and a caring citizen in the communities where we live and work. At FedEx, we are passionate about sustainably connecting people and places and improving the quality of life around the world.
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Company Members

Zane McFatridge Federal Express Canada Ltd.
Patsy Bertoia Federal Express Canada Ltd.
Adrian Robertson Federal Express India P Ltd
Hussain Khanbhaiwala FedEx Express

Industry Champion Comments

FedEx is a global leader in Logistics and transportation, FedEx's contact center are best in class, ...
October 16, 2018 9:31 AM
To support the hard work FedEx has been delivering towards improving our customer's experience
March 8, 2017 4:46 PM
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Articles

In your opinion, do you believe the customer service you get today from other companies is better or worse than it was, say 5 years ago? We asked this very question to some of our members, and here are the answers...
September 28, 2009 5:00 AM
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For people who work in the Customer Service Industry, it's easier to detect when one receives excellent service, or dreadful service. When contact center professionals were asked what their thoughts were on the quality of service from other industry...
September 18, 2009 5:00 AM
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We join those who are grieving the events of this week. We offer our deep condolences to the family of the individual involved in the tragedy in St. Louis. Safety is our highest priority, and we are cooperating with the investigating authorities.
May 30, 2020 6:55 PM
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Our team members continually make us proud with their thoughtfulness. See how Service Provider Driver Mikail Farrar helped a young skate fan connect with one of his biggest heroes, Tony Hawk. http://at.van.fedex.com/6016TiIP8
May 27, 2020 8:29 PM
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Jodan’s sweet gesture made everyone smile, so now it’s our turn to deliver the happy back to the @FedEx crew ! #HappyTastesGood https://twitter.com/Mrs_ConCon1787/status/1255908784838520832

May 26, 2020 4:48 PM
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With the help of TikTok, a FedEx worker helped a young fan connect with his idol, Tony Hawk. https://gma.abc/2WRDpKD
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