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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Interactive Intelligence has announced that it will partner with FMG, New Zealand’s rural insurer, to roll out its Customer Interaction Center (CIC) IP communications software suite across the company’s Kiwi service centre operations. February 9, 2015 5:00 AM