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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Wipro Limited announced that it has been named a ‘Leader’ by global research and advisory firm Forrester Research Inc. in its report, ‘The Forrester Wave™: BPM Service Providers, Q4 2016.’ December 26, 2016 1:07 PM
Infosys published a research study that highlights the changing ways in which customers wish to experience brands, the challenges companies face when trying to transform digitally to meet these expectations, and the approach needed to drive successfu... January 4, 2016 5:00 AM